7 October 2010 | Jakarta, Indonesia

2009 CONFERENCE PROGRAM

Pre-Summit Workshop Morning | Pre-Summit Workshop Afternoon | DAY 1: 11 Nov 2009 | 
 DAY 2: 12 Nov 2009

Pre-Summit Workshop: 10 November 2009, Tuesday - Morning

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Strategies to Nurture the Prepaid Segment & Build Profitable Growth Cost Effectively

Sponsored by:

Intec

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Objectives

Competition takes several forms in Indonesia's mobile environment namely, pricing, network coverage, quality of calls, variety of services offered, and the threat from alternative modes of wireless services. Key mobile operators have extended competition to the broadband space subscribers by introducing competitive pricing for fixed broadband alternatives. At present, mobile broadband has become another area of competition. Mobile Internet, content services and network quality are considered the next areas of differentiators in the Indonesian landscape.

Convergent offerings, disintermediation within the telecoms value chain; new services velocity and emergence of new competition have all caused significant changes in the Indonesian telecom market eco-system. To compete effectively in this changed landscape, mobile operators need to have a customer centric view with a continuous focus on OPEX and CAPEX. There is also a need to build a coherent strategy to nurture prepaid subscribers to ensure a sustainable and profitable business model.

This briefing is designed to assist senior executives from Indonesia's telecom operators / service providers in managing the growing complexity of multiple services, as well as the competitive need to introduce new services rapidly, by helping them to take charge of their business and refresh technology to sustain profitable growth.

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8:45am

Registration and coffee / tea

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9:15pm

Welcome and Opening Remarks

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9:25am

Industry Analyst Assessment: Operator / Service Provider Opportunities Ahead in Indonesia¡¯s Telecom Market and Their Implications for Managing the Business

  • Key business directions in Indonesia and growth expectations in terms of the number of pre-paid and post-paid subscribers.
  • Evolving new business models and differentiated services in a predominantly pre-paid market
  • Strategies to foster loyalty among prepaid customers and convert loyal prepaid customer to a highly profitable post-paid customer
  • Nature of investments needed in systems and services to support an elaborated prepaid strategy

Kamlesh Kalwar, Senior Industry Analyst, ICT Practice, Asia Pacific, Frost & Sullivan Singapore

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10:00am

Build Profitable Content Relationships and Maximizing Wallet Share

  • Growing non-SMS data services and premium mobile content and how this can be supported with improved real time charging, billing and content partner management
  • Prepaid/postpaid convergence ¨C A strategy to nurture prepaid subscribers
  • Convergent partner management and settlement for data and content services to help build profitable partner relationships and new revenue streams

Malcolm Crouch, Director of Technology, Intec Asia Pacific

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10:40am

Coffee / tea and networking break

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11:00am

Technology Refresh: No CAPEX and Low OPEX Strategy to Manage Rising Volumes and Convergent Services and Minimize Cost of Future Upgrades

  • Strategy to increase efficiency and grow cost effectively as volume rises by increasing efficiency through Total Service Mediation on a low cost commodity hardware value proposition
  • Strategy on evolving IT infrastructure to enable growth in low ARPU markets
  • Adopting a Total Service Mediation strategy to support expansion and business transformation goals
  • Workshop example: Operator use of a proprietary ROI tool (Complimentary ROI tool will be given to all attendees)

Malcolm Crouch, Director of Technology, Intec Asia Pacific

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11:40am

Panel Discussion with the morning's speakers' and audience Q&A
Frost & Sullivan & Intec

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12:10pm

Summing-up

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12:15pm

Close of Workshop

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Note: Workshop includes 20 minute mid-afternoon refreshment and networking break

* Workshop attendance by invitation only
** The organizer reserves the right to amend the agenda as deemed necessary, without prior notice

 
 

 

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